TESTIMONIALS
It’s taken me a while to get this review put together, not because I couldn’t think of anything positive to say, but because there was so many positives that I couldn’t possibly get them all into one review. I was so incredibly happy with my experience with everyone at HollowBrook Dental, and I can’t thank them enough for making my journey not only comfortable, but also a well informed one.
October 2020 was when I first called. I was about 1.5 years into a losing battle with tooth decay, and finally needed to figure something out. I scheduled an appointment for a free consultation to discuss my options. One of my main hesitations was a concern that, like most of my previous trips to a dentist, I would be made to feel embarrassed and/or ashamed of what had become of my teeth, and leave feeling even less hope that my smile would ever be restored.That consultation resulted in quite the opposite.
Everyone I interacted with, from Shawn and Alexa, to Sara and Dr. Smith himself, were so incredibly friendly and understanding! I left that day knowing what routes I could take, why some were better than others, and what the financial burdens (and options) were going to be. He explained what the variables were that made some options more ideal for me specifically, but I never felt like I was being intentionally led to the most expensive option. Once I got home, I was able to discuss the details with my wife, and we settled on going with the dental implants, both top and bottom. After a few calls with their financing assistant Alexa, we had the financing figured out, and were able to move forward.
November 19th, 2020 was my first major appointment, and by the end of December, I already had a smile I could be proud of, and those were just the temporary set. The finals came a few months later, and were/are absolutely perfect! For the first time ever, I can laugh at a joke, smile in a photo, and just be my normal goofball self without thinking about how my teeth look.
Turns out, the small step of just making that first call to schedule the consultation ended up being one of the most life changing decisions of my life. I realize, looking back, that the while the final results may have changed my life, it’s the fact that, on the other end of that call, was the most passionate, empathetic, talented, and caring group of people I’ve ever met, and THAT’S what got me to stick around and see it through to the end.
So, to the entire HollowBrook team: Thank you, not only for doing such an amazing job, but for being such amazing people.
Corey H.
Broke a tooth recently & they fit me into their schedule very quickly and got the tooth repaired in a very timely manner. Once again end result was a very professional work by some amazingly friendly and helpful people they make you feel like family and treat you like family. Great job Dr. Smith and HollowBrook staff! Thanks! Highly recommend!
David K.
Dr. Smith goes above and beyond to make you feel comfortable. The staff is very nice. I am a huge chicken when it comes to the dentist. This was the first place that I don’t feel scared to go back to. Highly recommend.
Kristy P.
An absolutely excellent Dentist office. The entire staff and all the Docs are excellent and very friendly. I have never had anything but a fantastic experience and outstanding service. They are great with my kids and make sure they feel safe and comfortable. I have recommended them to many of my friends and even those with dental anxieties love the care they receive there. At the time I am writing this they have 70 reviews and all 5 stars. That says it all!!
Brian K.
Read our Google Reviews
Truly the most compassionate and caring team of dental professionals. I love HollowBrook Dental!
I had a cleaning appointment schedule for Monday at 8:00 am. When I arrived I was told the hygienist was out sick. “Somebody should have called you, sorry about that”. I rescheduled and received a confirmation note of an appointment for today at 1:00. “We don’t have you on the schedule.” I showed her the text confirmation and she said, “Gee I don’t know what to tell you. We see you on Thursday the 18th at 8:00.” We’ll, why did I get a confirmation for today? “Sorry, I don’t know.” Clearly there is a scheduling issue and what is most disappointing is the total lack of accountability. All that needed to be said was, “We have let you down and caused you unnecessary trips due to a clear issue with our scheduling and automated system. I will bring it up to our Dr.’s so we can address this problem.” THAT is what patient experience is. Such a disappointment as I like Dr. Lavato but will find a new dental practice.
Awesome dentist and wonderful front desk staff. Extremely helpful and welcoming. Glad to have found our family dentists.
I’ve been going to Hollowbrook for 16 years! My grandma recommended them to me when I was in the middle of a botched dental procedure with a different dentist. It was instantly different than any other office I’d experienced, and they made me less anxious even after everything I’d been through with the terrible dentist. I brought the rest of my family with me (we had 3 generation’s coming). Even when our insurance said they were out of network we wouldn’t go anywhere else. Once I was married my husband made the switch and he agreed everyone is amazing. Dr. Smith and Dr. Erlander and all the hygienists became family friends. I look forward to going and even took my 2 week old baby with me to my appointment because I knew they’d want to meet him. When my grandparents passed away they sent personal messages, and their hygienist attended their funerals, which is unheard of from other places.I can’t recommend them enough! Their knowledge and experience shines through as they treat you, and you’ll leave with new friends. If you want to look forward to going to the dentist, go here!
Thank you Dr Smith for changing my life!I am so impressed with the whole procedure from start to finish.I can eat ANYTHING I want with the implants.They are beautiful!I have had 0 pain . Your staff is wonderful from the front desk to your wonderful assistant!I am forever grateful to Dr Smith and Hollebrook dental! I recommend this to anyone wanting top notch dental work at a very fair price!I was told by Dr Smith how long my procedureWould take ( full mouth reconstruction implants, and it was exactly what he said !Thank you so muchCarolyn Danielson
It's taken me a while to get this review put together, not because I couldn't think of anything positive to say, but because there was so many positives that I couldn't possibly get them all into one review. I was so incredibly happy with my experience with everyone at HollowBrook Dental, and I can't thank them enough for making my journey not only comfortable, but also a well informed one.October 2020 was when I first called. I was about 1.5 years into a losing battle with tooth decay, and finally needed to figure something out. I scheduled an appointment for a free consultation to discuss my options.One of my main hesitations was a concern that, like most of my previous trips to a dentist, I would be made to feel embarrassed and/or ashamed of what had become of my teeth, and leave feeling even less hope that my smile would ever be restored.That consultation resulted in quite the opposite. Everyone I interacted with, from Sean and Alexa, to Sara and Dr. Smith himself, were so incredibly friendly and understanding! I left that day knowing what routes I could take, why some were better than others, and what the financial burdens (and options) were going to be. He explained what the variables were that made some options more ideal for me specifically, but I never felt like I was being intentionally led to the most expensive option. Once I got home, I was able to discuss the details with my wife, and we settled on going with the dental implants, both top and bottom. After a few calls with their financing assistant Alexa, we had the financing figured out, and were able to move forward.November 19th, 2020 was my first major appointment, and by the end of December, I already had a smile I could be proud of, and those were just the temporary set. The finals came a few months later, and were/are absolutely perfect! For the first time ever, I can laugh at a joke, smile in a photo, and just be my normal goofball self without thinking about how my teeth look.Turns out, the small step of just making that first call to schedule the consultation ended up being one of the most life changing decisions of my life. I realize, looking back, that the while the final results may have changed my life, it's the fact that, on the other end of that call, was the most passionate, empathetic, talented, and caring group of people I've ever met, and THAT'S what got me to stick around and see it through to the end.So, to the entire HollowBrook team:Thank you, not only for doing such an amazing job, but for being such amazing people.
I’ll first start off by saying Hollowbrook dental was recommended to me by friends and coworkers- it is clear that I did not receive the same service that they did. I had higher expectations than I should have, not only did Hollowbrook lose my paperwork but the staff didn’t seem very knowledgeable about what’s happening around their office. I called and got the receptionist who was a little rude, I let her know that I was told to call and make an appointment by the dental assistant when I did she told me that that was incorrect and that I would hear from them but not really explaining or telling me what we were waiting on. It’s been almost three weeks and I have not heard anything, the lack of communication in this building is disappointing.
Everything you could want from a dentist office. Great staff, kind, funny, smart, gentle and clean. I am truely grateful for them.
We've been coming to HollowBrook Dental since we moved to Colorado in February. They have taken great care of us and our family. Very pleased to have found such excellent, caring dental team, especially Dr. Lee Smith, Dr. Erlander, and my excellent hygeinist, Jen.
Our entire family has been patients of Dr. Smith's since the beginning of his practice. That in itself says everything! However, I will take this opportunity to say even more. If you are his patient you will not find a better advocate for your dental health. He is innovative, passionate, personable and HONEST, always working in your best interest. Even equally impressive is the fact that his entire practice is of the same mind which says everything about the leadership. We are so glad that this is one area of our life that we can take comfort in and do not have to stress about. An hour at the dentist is like a visit with family, so where is the cup of tea and freshly baked slice of cake? 😄 Diana, Marty, Irmgard, Jessica, Brian
You can’t find a better place to be cared for!
Had an infection pop up and they were able to see me within a day of me calling. Have been a regular since.
Hollow Brook Dental is the best dental office I have experienced and with the many dental issues that I have had, I have experienced many different dentist. Dr. Lee Smith is amazing! He listens to you and your concerns and has an excellent chair side manner. He and his staff worked diligently to come up with a treatment plan for my needs. I needed bone grafting and my upper teeth were literally falling out. Dr. Smith listened to me and created a unique upper denture implant. It has been a process, but I'm ecstatic with the results. I 100% recommend Hollow Brook Dental. You will be in great hands!
Best dent office in my opinion. Been going here for years. Always the best care hands down. Drs are well trained and always on top of the latest technology.
Growing up as a kid I didn’t take very good care of my teeth, which was a poor choice because I’m terrified of the dentist! I needed to have a lot of work done and in the past I’ve had horrible experiences and lots of pain. Not since Dr. Smith and his fellow doctors Tomas and Eric took over. My mouth feels way better, my bite feels perfect, and I’m no longer extremely anxious about going to the dentist! The front desk is awesome also! Shawn is such a nice and friendly lady and she always helps me with all my insurance needs. Which would’ve been a huge headache if it wasn’t for all her help. Since I’ve found HollowBrook, I’ve moved to Denver, but I won’t go anywhere else! Their insurance package is great too and something I’m switching over too since my current insurance is such a headache! Thank you Shawn for showing me that as well! You guys are awesome! Thank you so much!
Well done in every way!!! Ralph
This was the most spectacular, wonderful, fun office. I have so much anxiety and going in I was scared. But the whole office made me feel welcomed and relaxed. Dr.Smith reassured me and now we are on the mission to get my teeth fixed. I recommend this office 100%.
"Outstanding" is an understatement. You can't go wrong selecting this practice. Everyone there is top draw, always willing to help. OUTSTANDING PEOPLE. GOOD IS GOOD, BUT OUTSTANDING IS BETTER. GO FOR IT, YOU WILL BE GLAD YOU DID. Again 01/24/2020 -- HollowBrook Dental is GREAT AND REMAINS SO. I WON'T GO ANY PLACE ELSE, FOR AS LONG AS I LIVE..
Great first experience here. Very kind and helpful staff!
Went in for my wisdom teeth. I was on a time crunch and got in a few days later. The Dr did an amazing job. I had no pain what so ever. Didn't need the pain meds even but they make sure your taken care of I'm very happy with their service.
I have to say that before I decided to finally give in and go and see another Dentist, I really really hated going to the dentist because of all the bad experiences I had throughout the past 10 years with dental practices that I have been to. I was experiencing some really bad tooth pain for almost a month and decided that it was time to get it looked at as I had a feeling it had something to do with my root canal that was previously done a few years before. I was recommended to Hollowbrook Dentistry by very trustworthy people and decided to call and make an appointment. From the time I called to schedule an appointment to the moment I was able to get into the office to see someone, the experience has been nothing but positive and pleasant. The women who assisted me on the phone on a Friday afternoon was just so very professional, courteous and so compassionate about how I was feeling that she felt bad she couldn't fit me in that day because they were about to close, but she got me in on the first available appointment which was that Monday after. I got to the office and was greeted by the greatest group of gals who you could tell really loved their job. I was greeted by Robin who I believe was a hygienist and she was so lovely. She gave me a tour of the facility which I was not aware was a full service facility (ie: ortho, sleep apnea, cosmetic, etc) and answered questions for me. She made me feel so welcomed and comfortable. Then Dr. Lee came in and greeted me, asked me what was going on and I stressed to him that I really did not like the dentist and he assured me that he would do everything to make me feel comfortable. He had a great sense of humor and made me feel like I was a part of his family. He checked on my tooth and was quickly able to evaluate what the issue was which was something I was trying to avoid getting, a CROWN. He provided me some antibiotics to clear up the pain I was having in my gums and asked me to come back in two weeks later to re-evaluate. The antibiotics helped and was able to get me through the two weeks at which point I went back to see him and he was able to get my crown down in an hour. The procedure was not as horrible as I imagined it would be and best of all he kept me laughing and in great spirits the entire time. Ms. Elante and Sarah was also so amazing and such a pleasure to be around with their positive and caring personalities. You can tell that the entire staff at HollowBrook Dentistry really cares about their patients and really puts them first. I would recommend them to anyone looking for a dentistry that makes them feel at home. BTW, my crown looks AMAZE BALLS 🙂 and it only took an hour!
I had not been to a dentist in forever and did not know what to expect. I was pleasantly surprised . From my first phone call thru my whole hands on appointment my experience was exceptional. I can not find any area that I could say was deficient. Thank you to all of the staff for treating me like you would your family.
