It’s taken me a while to get this review put together, not because I couldn’t think of anything positive to say, but because there was so many positives that I couldn’t possibly get them all into one review. I was so incredibly happy with my experience with everyone at HollowBrook Dental, and I can’t thank them enough for making my journey not only comfortable, but also a well informed one.
October 2020 was when I first called. I was about 1.5 years into a losing battle with tooth decay, and finally needed to figure something out. I scheduled an appointment for a free consultation to discuss my options. One of my main hesitations was a concern that, like most of my previous trips to a dentist, I would be made to feel embarrassed and/or ashamed of what had become of my teeth, and leave feeling even less hope that my smile would ever be restored.That consultation resulted in quite the opposite.
Everyone I interacted with, from Shawn and Alexa, to Sara and Dr. Smith himself, were so incredibly friendly and understanding! I left that day knowing what routes I could take, why some were better than others, and what the financial burdens (and options) were going to be. He explained what the variables were that made some options more ideal for me specifically, but I never felt like I was being intentionally led to the most expensive option. Once I got home, I was able to discuss the details with my wife, and we settled on going with the dental implants, both top and bottom. After a few calls with their financing assistant Alexa, we had the financing figured out, and were able to move forward.
November 19th, 2020 was my first major appointment, and by the end of December, I already had a smile I could be proud of, and those were just the temporary set. The finals came a few months later, and were/are absolutely perfect! For the first time ever, I can laugh at a joke, smile in a photo, and just be my normal goofball self without thinking about how my teeth look.
Turns out, the small step of just making that first call to schedule the consultation ended up being one of the most life changing decisions of my life. I realize, looking back, that the while the final results may have changed my life, it’s the fact that, on the other end of that call, was the most passionate, empathetic, talented, and caring group of people I’ve ever met, and THAT’S what got me to stick around and see it through to the end.
So, to the entire HollowBrook team: Thank you, not only for doing such an amazing job, but for being such amazing people.